An improved rapid response model for University Admission enquiry system using Chatbot

Please use this identifier to cite or link to this item: ir.bowen.edu.ng:8181/jspui/handle/123456789/1230

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DC Field	Value	Language
dc.contributor.author	Lala, O. G.	-
dc.contributor.author	Okedigba, T. O.	-
dc.contributor.author	Aworinde, H. O.	-
dc.date.accessioned	2023-05-03T15:45:49Z	-
dc.date.available	2023-05-03T15:45:49Z	-
dc.date.issued	2020	-
dc.identifier.citation	Lala, O. G., Okedigba, T. O.& Aworinde, H. O. (2020). An improved rapid response model for University Admission enquiry system using Chatbot. International Journal of Computer, 38(1), 121– 131.	en_US
dc.identifier.uri	ir.bowen.edu.ng:8080/jspui/handle/123456789/1230	-
dc.description.abstract	A model for real-time response on admission related enquiries was developed in this research with the aim of bridging the lag usually experienced through the conventional approach of phone call and email. The model was implemented using IBM Watson to design a Chatbot for rapid response to admission enquiries. Botium was used to evaluate the performance of the Chatbot which gave an accuracy of 95.9% with instance of 212successful test cases and 9failed test cases. The approach introduces users to new and emerging technological solutions for optimal and rapid response in the educational sector.	en_US
dc.language.iso	en	en_US
dc.subject	Enquiry system	en_US
dc.subject	Chatbot	en_US
dc.subject	Artificial intelligence	en_US
dc.subject	University	en_US
dc.subject	IBM Watson	en_US
dc.subject	Botium	en_US
dc.title	An improved rapid response model for University Admission enquiry system using Chatbot	en_US
dc.type	Article	en_US
Appears in Collections:	Article

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