ir.bowen.edu.ng:8181/jspui/handle/123456789/363 These are articles published in journals by academic staff Wed, 22 Apr 2026 00:03:27 GMT 2026-04-22T00:03:27Z ir.bowen.edu.ng:8181/jspui/handle/123456789/1482 Title: Bowen University deployment of corporate social responsibility and crisis management within her host communities (2012 – 2015) Authors: Eze, M. N. Abstract: Crisis is a point of decision which if not handled in an appropriate manner may turn into a disaster or catastrophe. No organization is immune to crisis. Bowen University had its surfeiting dose of crisis with her host communities from 2012 - 2015. This study examined how Bowen University used corporate social responsibility (CSR) strategies as a crisis management tool to resolve the crisis. Survey method was adopted for the study and the populations Iwo and Olupona with a sample size of 203 respondents. Simple random,stratification and purposive sampling techniques were used to collect data for the study. The study answered four research questions: What are the grievances of the host communities? What are the natures of the crises? How did Bowen University resolve the crisis? How effective was the CSR strategies Bowen University used as a crisis management tool? Stakeholders’ theory and the iron law of corporate social responsibility theory were used for the study. The study considered: the concept of CSR, CSR model, CSR in tertiary institutions, practicing University Corporate Social Responsibility (UCSR) as well as crisis management. Data gathered were analyzed using descriptive statistics and results were presented in tables and percentages. Three important findings emerged from this study. First, universities, particularly private ones should embrace CSR and cultivate the environment where they operate in order to be successful in a highly competitive educational industry. Second, Bowen University crisis from 2012 – 2015 was as a result of its inability to cultivate the environment where it operates. Thirdly, the CSR strategies used as a crisis management tool by the university to resolve the crisis were effective. The study concludes that tertiary institutions should cultivate the environment where they operate so as to enjoy the goodwill of the host community. The study recommends that tertiary institutions should corporatize to enable it meet the socio-political and economic challenges facing them, move away from depending on grants and subventions from its proprietors and become self-sustaining. Fri, 01 Jan 2021 00:00:00 GMT ir.bowen.edu.ng:8181/jspui/handle/123456789/1482 2021-01-01T00:00:00Z ir.bowen.edu.ng:8181/jspui/handle/123456789/1481 Title: Objectivity in reporting conflict and violence in multi- ethnic Nigeria Authors: Eze, M. N. Abstract: The issue of objectivity is a highly contested phenomenon in mass media practice, particularly in a multi- ethnic- society such as Nigeria. Objectivity in journalism has remained a victim of conflictual conceptualization and definitional pluralism globally. While some media scholars, professionals and the society see objectivity as an impossible task in the mass media practice, others see it as an inevitable tenet of the principle of journalism. Objective journalism attempts to present complete report that is not coloured by the opinion of the reporter, the requirement of government, the excessive control of media owners as well as the idiosyncrasy of the editors. This study, anchored on framing theory of the mass media questioned the much touted media objectivity in journalistic reportage particularly in multi-ethnic Nigeria. Terms considered germane for this study include: nature and forms of conflict and violence, causes of conflict and violence in Nigeria, conflict and violence reporting in a multi-ethnic society as well as objectivity question in conflict and violence reportage in multi-ethnic Nigeria. While the paper noted the importance of fairness, objectivity and neutrality in mass media reportage, it however, concludes that during conflict and violence reportage, objectivity is likely not possible and recommends that journalists should embrace media credibility based on truthfulness instead of chasing elusive objectivity. Wed, 01 Jan 2020 00:00:00 GMT ir.bowen.edu.ng:8181/jspui/handle/123456789/1481 2020-01-01T00:00:00Z ir.bowen.edu.ng:8181/jspui/handle/123456789/1480 Title: The Looming Dangers of Explosion in Community Transmissions of COVID-19 in Nigeria Authors: Nwozor, A.; Okolie, C.; Okidu, O.; Oshewolo, S. Abstract: Currently, Nigeria is still at the ascending phase of the COVID-19 curve with no sign of deceleration. Thus, the recent decision by governors of states in northern Nigeria to deport Almajirai (itinerant Islamic school pupils) from their states as part of efforts to contain COVID-19 transmission is likely to have a serious backlash. With hundreds of Almajirai testing positive to COVID-19, and millions of others untested, they constitute ubiquitous nodes of transmission. Their deportation has created multiple emigration channels that constitute prospective feeders to covert community transmission. This viewpoint examines this trend within the context of Nigeria’s current [in]capacity to manage the spread of COVID-19 and concludes that greater risks seem to lie ahead unless the government takes stringent containment measures. Wed, 01 Jan 2020 00:00:00 GMT ir.bowen.edu.ng:8181/jspui/handle/123456789/1480 2020-01-01T00:00:00Z ir.bowen.edu.ng:8181/jspui/handle/123456789/1479 Title: Organizational citizenship behaviour as a factor influencing service delivery in an organization: the imperative of motivation Authors: Eze, M. N.; Onugha, O.; Akinwuola, V. O.; Nwokeoma, E. I. Abstract: Organizational growth, development and sustenance is determined by the extent the organization can provide quality service delivery to its customers. Organizational performance and employee productivity are judged by the level the organization satisfies its customers. Customer satisfaction is measured by how effectively and efficiently organizational service delivery is maintained in an organization. This study anchored in social exchange theory looked at organizational citizenship behaviour as a factor influencing service delivery, using the imperative of motivation to employees. Terms considered germane to this study are: organizational citizenship behaviour, service delivery, and imperative of motivational incentives as a correlate to organizational citizenship behaviour. The study concludes that although organizational citizenship behaviour is a discretionary service that employees render as an extra service to their organization freely, there is a need for organizations to adequately motivate such employees. The study recommends, therefore, that organizational citizenship behaviour should not be a stand-alone factor on the quest for quality service delivery in an organization. Motivations should also be considered as an important supporting tool to organizational citizenship behaviour as a prerequisite for maintaining and sustaining employee commitment to the provision of quality service delivery to the organization that employ them. Sat, 01 Jan 2022 00:00:00 GMT ir.bowen.edu.ng:8181/jspui/handle/123456789/1479 2022-01-01T00:00:00Z