ir.bowen.edu.ng:8181/jspui/handle/123456789/402 These are publications by academic staff and postgraduate students of Business Administartion programme 2026-04-02T17:47:09Z ir.bowen.edu.ng:8181/jspui/handle/123456789/2507 Title: Influence of competence and perception on attitude of micro-entrepreneurs towards inventory management optimization in Lagos, Nigeria Authors: David, Joseph Olusegun Abstract: This research work investigated the influence of competence and perception on attitude of micro-entrepreneurs towards inventory management optimization in Lagos, Nigeria. This was undertaken to investigate the competence of different categories of micro-entrepreneurs on how to use simulation process for inventory management optimization; to assess the perception of different categories of micro-entrepreneurs on possible adoption of simulation process for inventory management optimization; to determine the attitude of different categories of micro-entrepreneurs towards adoptability of simulation process for inventory management optimization; and to examine the influence of competence and perception on the attitude of micro-entrepreneurs towards adoptability of simulation process for inventory management optimization. In accomplishing the objectives of the study, the quantitative descriptive survey research design was adopted and data were collected using structured questionnaires, which were administered to 1100 randomly selected micro-entrepreneurs in Lagos State from a population of 3,329,156 to source the primary data for the study. The responses from the questionnaire administered were analyzed using both deductive and inductive statistical tools which include simple custom frequency table to analyze the socio-biographic profiles of respondents; group statistics tables with mean, and standard deviation among others to analyze the research objectives; Pearson Chi-square test, Fisher’s exact test and Kruskal-Wallis test to analyze Ho1 and Ho3; independent samples t-test, and Mann-Whitney U test to analyze Ho2; and binary logistics regression analysis to analyze Ho4. The research findings revealed that only 26.5% of the respondents were competent on how to use simulation process for inventory management optimization and there was no statistical difference in the situation across difference in the situation across different categories of micro-entrepreneurs studied, K-W H test (H(1) = 2.439; p = 0.118 > 0.05). The study also showed an overall mean value, x = 3.6877 for micro-entrepreneurs perception which was strongly positive but there was no statistical evidence to support a difference between the perceptions of the two categories of micro-entrepreneurs in the study area for adoptability of simulation process for inventory management optimization, M-W U = 128346.000, N1 = 342, N2 = 758, Z = -0.263, p = 0.792 > 0.05; and U = 129311.500, N1 = 342, N2 = 758, Z = -0.063, p = 0.950 > 0.05, two-tailed. 84.79% of the respondents were willing and ready for adoption of simulation process for inventory management optimization with necessary training given. In addition, the results revealed that both competence and perception as predictor variables have a statistically significant influence on micro-entrepreneurs’ attitude, x2 (4) = 39.283, P = 0.000 < 0.05. The study, therefore, concluded that competence and perception were significant to the attitude of micro-entrepreneurs towards adoptability of simulation process for inventory management optimization in the study area and that the situation was not significantly different across the micro-enterprise ecosystem studied. Hence, a synergetic partnership among all stakeholders responsible for promoting, supporting and driving the operations of micro-entrepreneurs in Nigeria is recommended towards training programmes for possible adoption of the alternative inventory management optimization approach within the micro enterprise ecosystem. 2022-01-01T00:00:00Z ir.bowen.edu.ng:8181/jspui/handle/123456789/2444 Title: Contributory pension scheme policy implementation and welfare of public service retirees in selected States in Southwest Nigeria Authors: Morakinyo, D. A. Abstract: The study examined Contributory Pension Scheme policy implementation and public service retirees’ welfare in selected States in Southwest Nigeria. Specifically, the study evaluated the effect of implementation of the policies of retirement documentation process, retirement to the pool (Pension fund custodians’ accounts), payment of pension arrears, initial lump sum payment and effectiveness of administrative boards in the management of Contributory Pension Scheme Policy on public service retirees’ welfare in selected states in Southwest Nigeria. Data were generated from the sample size of 1891 pensioners and 36 administrative board members in three selected states of Osun, Ondo and Ogun in Southwest Nigeria with the aid of a structured questionnaire. A multistage sampling technique was used in the selection of the sample size from the population. Data were analyzed with the aid of descriptive and linear regression to achieve the objectives of the study. Findings revealed that retirement documentation process implementation account has a significant positive effect on welfare among pensioners, as evidenced by R2= 0.358, F=170.941, and p<0.000. Also, the results show that retirement to the pool (Pension fund custodians’ account) implementation has positive and significant effect on the welfare of public service retirees as statistically revealed that R2 = 0.378, F = 191.608, and p<0.0000. Moreover, the finding shows that payment of pension arrears implementation has significant effect on the welfare of public service retirees with R2 = 0.471, F = 279.846, and p<0.000. It shows that denying the retirees opportunity of their arrears (DROA) affects retirees’ welfare at B = 70.1. Lastly, findings show the effect of initial lump sum payment implementation on welfare of public service retirees with R2 = 0.455, F = 314.936, and p<0.000. it shows the effect of contribution of the lump sum with being paid after retirement (LSPR) on retirees’ welfare at (B = -0.326), organization often deny retirees of gratuity (ODRLS) at (B = 0.239, lump sum being paid earlier enough after retirement (LSPR) at (B = 0.119), implying that lump sum payment policy implementation has significant effect on the welfare of public service retirees in selected states in Southwest Nigeria. The study concluded that the implementation of the contributory pension scheme policy has significant positive impact on welfare of public service retirees in selected states in South in Southwest Nigeria. The study therefore recommends that Government should ensure effective environment for the operation of the Contributory Pension Scheme policy to avoid all pitfalls that may hinder its successful operation for improved welfare of retirees in selected states in Southwest Nigeria. 2022-01-01T00:00:00Z ir.bowen.edu.ng:8181/jspui/handle/123456789/2441 Title: Effectiveness of distribution management strategies and customers satisfaction in Brain Munro Limited, Lagos, Nigeria Authors: Mohammed, A. A. Abstract: This study investigated the effectiveness of distribution management strategies and customers satisfaction in Brian Munro Limited Lagos, Nigeria. This research is premised basically on four objectives which are to; examine the impact of transportation on customers satisfaction of Brian Munro Limited, evaluate the effect of warehousing and storage on customers satisfaction of Brian Munro Limited, determine the effect of inventory control on customers satisfaction of Brian Munro limited and assess the importance of order processing on customers satisfaction of Brian Munro Limited. This study made use of a descriptive research design in gathering data from customers of Brian Munro Limited. The descriptive survey includes the use of a well-structured questionnaire, and the selection of respondents was based on a simple random sampling technique to select respondents from Brian Munro Limited. The population of this study comprises both male and female customers of Brian Munro Limited, who are estimated to be 200 while the study sample is 134. Both descriptive and inferential statistics were used for each objective. The findings recorded that transportation has a significant influence on customers satisfaction of Brian Munro Limited in Lagos, therefore the alternative hypothesis is accepted which is significant at 0.05 level of significance. For hypothesis two, it was found that warehousing and storage have a significant influence on customer satisfaction of Brian Munro Limited in Lagos, therefore the alternative hypothesis is accepted which is significant at 0.05 level of significance. Findings for hypothesis three showed that inventory control has a significant influence on customers satisfaction in Brian Munro limited in Lagos, the alternative hypothesis is, therefore, accepted which is significant at 0.05 level of significance. For hypothesis four the findings imply that order processing has a significant influence on customers satisfaction in Brian Munro Limited in Lagos, hence the alternative hypothesis is accepted which is significant at 0.05 level of significance. The study concluded that the importance of transportation, warehousing and storage, inventory management, and order processing are fundamental in molding customer satisfaction at Brian Munro Limited. Implementing initiatives to improve these areas can lead to better customer experiences, more loyalty, and eventually, commercial success. Brian Munro Limited can establish itself as a customer-centric organization by prioritizing these criteria, delivering great service, and cultivating long-term connections with its consumers. 2023-01-01T00:00:00Z ir.bowen.edu.ng:8181/jspui/handle/123456789/2425 Title: Employees' resilience, organizational culture and sustainable performance of tertiary hospitals in Oyo State Nigeria Authors: Akintunde-Adeyi, J. F. Abstract: The study examines the role of employees’ resilience and organizational culture on the sustainable performance of tertiary hospitals in Oyo State, Nigeria. The specific objectives were to: analyze the nature of relationships that exist among employees' resilience level, organizational culture and sustainable performance; examine the influence of employees' resilience level on sustainable performance; determine the impact of organizational culture on tertiary hospitals' sustainable performance; investigate the moderating role of organizational culture in the relationship between employee resilience level and tertiary hospitals sustainable performance; and assess the impact of medical personnel resilience on patient satisfaction in tertiary hospitals. This study adopted a quantitative design through a survey approach. Data was gathered through the use of a questionnaire. The population of the study comprises two (2) sets of respondents which were Medical personnel and patients. 338 Medical Personnel and 50 patients constituted the sample size. The data collected were analyzed using descriptive statistics tools, such as tables, frequency counts, mean and standard deviation, and inferential statistics techniques; such as; correlation and multi-linear regression analysis. The result indicated that employees’ resilience level had a positive significant correlation with organizational culture (r= 0.32, p = 0.000) and organizational culture had a positive significant relationship with sustainable performance (r= 0.36. p = 0.000). employee resilience had a significant influence on tertiary hospitals' sustainable performance (F (3,334) = 19.35*** , p= 0.000). The result revealed that autonomy (B= 0.182, p = 0.000) and collaboration (B = 0.188, p = 0.000), which were measures of organizational culture are significant predictors of tertiary hospital sustainable performance. The results also revealed that organizational culture does not have moderate relationship with employees’ resilience level and sustainable performance (F(2,335)= 108.801***, p=0.000). Furthermore, the result revealed that patients were satisfied with the explanation mode of the medical personnel, and also comfortable with the ways that the medical personnel related with them, and were satisfied with the professionalism displayed by the medical personnel. The study concludes that employees’ resilience and organizational culture have a relationship with sustainable performance while employees’ resilience level has a positive correlation with organizational culture. 2023-01-01T00:00:00Z